Changes... to what, to whom?

I had a discussion with an old friend last evening, the kind of dicussion you should have over a pint or two. The subject was change and the question what; what do we try to change, behaviour or personality? (It might be obvious, if for no other reason then because trying to change peoples personality is morally wrong. Who are we to deem what is the right one.) According to my friend (and many others) personality do not change after the age of ten. I certainly remember some of my reactions from kindergarden which would be the same today. Thus, we change behaviour and by logic follows, that if behaviour can change, then we can succeed no matter who is involved. This also means that a person hiring do not need to hire the best, but rather make sure that the organisation promotes the type of behaviour we want and that the people inside lead by example.  

Another thing we discussed was if it was worth striving for building the best team, or if we should simply accept that we have what we have and try to create the best working conditions by improving processes and tools. Talking to a collegue today he put me straight. We never strive for building the best team or creating the best process. Instead, we take small steps, always improving to create a better team or process, because there is always room for improvement (and so for more consultancy ;)